Air Conditioning Installation and Heat Changeout: A Case Study from Countryside Drive, Madison County, KY

Challenge and Initial Assessment

A new customer reached out to us, concerned about an electric HVAC system located in a crawlspace. They reported seeing a wire dangling, making them hesitant to operate the system. The customer had lost confidence in their previous HVAC service provider after discovering that they had left the crawlspace disorganized and damaged a dehumidifier pipe without notification.

Diagnosis and Solution

Upon arrival, a thorough inspection was conducted. Initially, our technician quickly reassured the homeowner that the dangling wire was merely a sensor and posed no threat. However, a deeper evaluation revealed a more serious issue: a refrigerant leak in the evaporator due to corrosion.

Understanding the urgency of the situation and the discomfort it could cause, we proposed a comprehensive solution to ensure the home’s comfort and efficiency:

Installation Details:

System Installed: Bryant 3-ton, 15 SEER Heat Pump with Air Handler

Additional Features: 17" Cabinet, 15KW Electric Heat, Digital Thermostat

Warranty and Assurance:

Manufacturer’s Warranty: 10 years

Service Warranty: 1 year from Madison HVAC of Richmond, Kentucky

The new system was selected to provide optimal efficiency and reliability, matching the beautiful setting of the home perfectly.

Financing and Commitment

To make an essential home improvement more accessible, we offer financing options for qualified customers. Our commitment to professional service and customer satisfaction is underscored by the comprehensive warranties provided, ensuring peace of mind for years to come.

If you’re experiencing issues with your HVAC system or considering a system upgrade, contact Madison HVAC of Richmond, Kentucky, today. Let our Nate-certified professionals help you achieve a comfortable and efficient home environment.

This air conditioning installation and heat replacement system was brought to you by Richmond's finest, Madison HVAC/R, LLC

Location: Richmond, KY